Hindi naman sa minamaliit ko yung trabaho nila or ginegeneralize ko lahat, pero I myself have my share of sentiments against call center agents.
I've met people na kung umasta at mag-inarte eh akala mo kung sinong elitistang mayaman. Tapos yun naman pala eh "call center agent lang". Even in my own circle of friends merong mga hindi nmn talaga mayayabang at pa-sosyal nung una pero nung nakapag trabaho sa call center eh nag bago. I just cant help but wonder kung anung meron sa call centers. And to be quite frank, ung pag iinarte nila is way way way above their pay grade!
Bakit nga ba? Kultura ba sa call centers ang mag pa sosyal? Dahil ba malaki "daw" ang sahod? Gaano nga ba kalaki ang kinikita ng isang call center agent? 20, 30, 50k a month? Mayaman na bang matatawag pag ganyan sahod? Or feeling lang nila na mayayaman na sila dahil above average nga naman yan.
About naman sa discrimination sa Call Center as a job.. I think natural lang na medyo mababa talaga tingin ng mga tao dito. Oo, marangal at disenteng trabaho nga yan at masasabing financially rewarding, pero at the end of the day, its still just a secondary option. . Im sure yung nag sulat ng article na yan would rather be a LAWYER given the chance than stay as a call center agent. Im sure yung mga ka-espiya dito na currently working in call centers never intend to stay in that line of work for a long long time. And Im sure walang magulang ang nangarap na maging isang call center agent yung anak nila in the future. Tama po ba?
"Companies even have specific rules for application for loan, credit card, phone line and so many other things if you are working in a call center"
Sya narin mismo ang sumagot kung bakit ganito.
"Inspite of being regularized these people still do not have stability of work"
Lets look at it for what it really is. Its A JOB that pays rather well. Thats it. Its not on the same league as being a Doctor or a Lawyer. You don't need a licence, nor do you need any "special" knowledge or training to become a call center agent. Its nothing special so natural lang na hindi mataas ang tingin ng mga tao dyan. That being said, Its still a decent job. Wag lang sana maging masyadong "feeling" yung mga nasa industry na ito..