Topic: Hiring! Service Desk Analysts Required!

[wuzzy69]

Salary: 25-27K + 2k allowance!
Text me 09198331530 for more details!



Type of Account: Technical Help Desk

Job Level: SPE



Candidate qualifications:



· With three years technical background experience

· Excellent written and verbal communications skills (English)

· Excellent Troubleshooting skills, search skills, ability to approach problems logically

· Java Programming Experience would be an added advantage

· Completed at least 2nd year in college







Essential Functions:

· Troubleshooting Windows 2007

· Exposure & Knowledge on Office 2010

· Knowledge/exposure on ticketing tools like Remedy, Siebel, Clarify, CA helpdesk, VNC, ControlF1, Dame Ware, Net meeting, Microsoft Share point etc

· Good communication skills and customer management experience

· Work experience having supported Global customers on Technical issues.

· Strong knowledge on operations/service delivery and ability to manage critical situations with minimum supervision

· Willing to work in 24x7 environment

· Troubleshooting skills on desktop issues

· Troubleshooting skills on VPN connectivity, dial up , wireless routers

· Knowledge on active directory, domain controllers etc

· Exposure to password reset tools

· Trouble shooting skills and experience in handling Exchange (outlook)/Lotus Notes environment.

[asrock21]

mukha first level Infotech too ang need ah?? service desk sa saang callcenter to sir?

[jboy76]

homebased ba to? interested kasi ako.

[AndrewSturm]

Mukhang pamilyar ako sa kompanyang yan ah. haha

[wuzzy69]

woi babtamisen, espiya ka rin pala! whaahahaha! refer refer lang!