pinakamadali gawin is if you still have access to your old laptop, login ka muna gamit yun and update your profile
if not, medyo mahirap na yan. only the admin can help you and of course you have to convince the admin first na sayo nga yung isang account na nirerequest mo. and isa pa, baka busy ang admin and its possible na hindi lang ikaw ang may request na member so baka matagalan pa
try mo na muna irecover yung settings/info from your old laptop